1. LEGAL Stuff: What are the Licensing Terms? Can I brand them?
  2. Currency & PAYMENT Methods
  3. Why payments show up as Simplicity Life Coaching Ltd.?
  4. How do I know my payment is SECURE?
  5. HOW DO I GET my tools once I've paid?
  6. What FORMAT do the tools come in?
  7. The FORMATTING seems a bit wonky across the page...
  8. AFFILIATE Program: Information and Set-up Details.
  9. TESTIMONIALS: What other coaches and clients say about our Coaching Tools and newsletter.

Have a question that we've not answered? Email us here >>

2. Currency & Payment Methods

  • All our prices are in US Dollars.
  • You can choose whether to pay using your Visa, Mastercard or Amex or your Paypal account if you have one.
  • Paypal is the "back-end" payment processing "engine" - it's a secure, online payment system used by millions of people worldwide.

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3. Why do my payments show up in Paypal as Simplicity Life Coaching Ltd.?

  • This one's easy - The Coaching Tools Company.com is a division of Simplicity Life Coaching Ltd.

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4. How do I know my payment is secure?

  • First, we're a recognized "secure" site - as designated by the s after the http:// - so you'll see https:// at the beginning of all our web page addresses.
  • We use a tried and tested professional shopping-cart that specifically caters to e-products.
  • Paypal is our payment engine (whether you pay by credit card or your paypal account). Paypal is an internationally recognized online and payment service that securely manages your payments and personal financial information.
  • Only Paypal ever sees your payment information. Visit the Paypal website if you would like more information.

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5. How do I get my tools once I've paid?

We currently use WooCommerce, a tried and tested professional shopping-cart that specifically caters to e-products.

    • Once you have paid, you will be returned to a page on our website and provided with a button to click and get a .zip file of your products.
      - Click the Green Button "Download Order Files (.ZIP)"
      - IMPORTANT, now you will need to "Extract" or copy the files from the .ZIP folder onto your computer.
      - If you click the button and can't find your files, check your Downloads directory.
    • As a back-up, you will ALSO be emailed with a link to this same page to get your products (this goes to the email you used to make your payment).
    • Please Note: The links for your products can be clicked a maximum of 10 times.

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6. What format do the Tools come in?

  • The Coaching Tools are supplied in Microsoft Word .docx format - unless it says otherwise so that everyone can easily customise and add their branding details etc.
  • Each tool works in both the Letter and A4 paper size.

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7. The formatting seems a bit wonky across the page?

  • If you are outside of North America and the line formatting is untidy you may need to manually change the paper-size to A4.
  • This should happen automatically but if not:
    - Go to "Page Set-up", click the "Paper" tab and under "Paper Size" change to "A4".
    - Check that it says "Apply to: Whole document" and not just selected sections.

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