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Contact Details:

  • Location: We are based on Salt Spring Island, BC, in Canada.
  • Timezone: Our timezone is PST (EST -3, GMT -8)
  • Phone: +1 604-990-9068
  • Email:  (we aim to reply to emails within 1 working day of receipt)

Opening hours:

  • Monday - Friday from 9am to 5pm PST (Pacific Standard Time) which is EST -3 hrs and GMT -8 hrs.


NOTE - If you are contacting us because your PRODUCTS say "Read-Only":

  • We have recently improved our file delivery to use .ZIP file format.
  • If your products say "Read-Only" - you simply need to "Extract" your products out from the .ZIP file onto your computer.
  • Instructions can be found in your ReadMe.txt file or can be found here >>