Support Questions:

For immediate answers about accessing, downloading and using your tools, please visit our Support Page.

Contact Us:

Our office hours are: Monday - Friday from 9am to 4pm PST (Pacific Standard Time) which is EST -3 hrs and GMT -8 hrs.
We aim to reply within 1 working day of receipt.

Other Contact Details:

  • Location: We are based on Salt Spring Island, BC, in Canada.
  • Timezone: Our timezone is PST (EST -3 hrs, GMT -8 hrs)
  • Phone: +1 604-990-9068
  • Opening hours: Monday - Friday from 9am to 4pm PST (Pacific Standard Time) which is EST -3 hrs and GMT -8 hrs.