For ease of use, your products are delivered as a compressed .ZIP file, neatly organized into their relevant folders.

IMPORTANT: IN ORDER TO USE YOUR PRODUCTS you will need to "EXTRACT" them onto your computer.

How to EXTRACT Your Files/PRODUCTS

EXTRACT For WINDOWS:

  • Locate your downloaded .ZIP file (eg. Order-13502-TheCoachingToolsCompany.zip).
  • Using your mouse, RIGHT-click the .ZIP file and select "EXTRACT ALL".
  • Choose where on your computer you want to extract/save your products.
  • Click "EXTRACT".

EXTRACT For Mac:

Using Safari

  • The .ZIP file will be downloaded and EXTRACTED AUTOMATICALLY.
  • Find your products in your "Downloads" folder.

Using Chrome/Firefox:

  • You will find your .ZIP file in your "Downloads" folder (eg. Order-13502-TheCoachingToolsCompany.zip).
  • Click on the .ZIP file and it will be "EXTRACTED".
  • Find your products in your "Downloads" folder.

OTHER DEVICES:

  • We recommend using your products on a Windows or Mac based laptop or desktop.
  • iPads/iPhones do not support the downloading and opening of files.
  • If you want to download and open/view your products on other devices, you will need "Apps" that can extract compressed .ZIP files, and open .pdf and .docx files.