Coaching Questions 101: Wrap-up - What to Ask in that Final Session!

wrap-up questions - woman crossing finish lineWhat do YOU do when it comes time to wrap-up with a client? Do you have a process? What wrap-up questions do you ask? Do you dedicate a session to reviewing what's been learned and achieved during the coaching relationship? How do you set them up for life post-coaching?

Personally, I like to dedicate an entire session to reviewing and solidifying what each client got from their coaching experience. And I like them to get them thinking about their priorities and goals in life going forwards. And although the wrap-up session is different with each client, here's a link to our FREE Wrap-Up Session Questions Form which serves as 1) a process 2) wrap-up question prompts and 3) a 'container' for the client's responses.

Begin with the end in mind: I let the client know in our initial session that this wrap-up session is important - and to allow for one last session when they're ready to end the coaching.

Charging: Sometimes I'm asked if I charge for the wrap-up session, and the answer is yes. Although I don't charge extra - even though this session may take 1-1.5 hours instead of the usual 50 minute session (I let them know in advance that the session may be longer too).

Here is my list of wrap-up questions that I pick from:

  1. What have I achieved/am proud of during the coaching period? (think broadly)
  2. What specifically have I achieved or am doing differently as a direct result of the coaching? (review goals here)
  3. What are my top 3 goals and dreams in life right now? (personal AND work)
  4. What are my top 5 priorities in life as I now understand them?
  5. What limiting beliefs have I let go of (eg. about myself, life, others)?  I NO LONGER BELIEVE:
  6. What positive new beliefs do I have (eg. about myself, life, others)?  I NOW BELIEVE:
  7. What specifically have I learned about myself?  (that I perhaps haven’t mentioned yet)
  8. How is my life different as a result of the learnings I have made during the coaching period? What have I learned that I will carry forwards in life?
  9. What has been the best bit of the coaching for me?
  10. What are the best things about my life?
  11. If you were to give myself a message or mantra to carry forward and sum everything up?
  12. What else would I like to note down that would be useful to me going forwards?

Here are sample responses to some of the wrap-up questions*:

What am I most proud of achieving during the coaching period? (think broadly)

  1. Being able to have enough confidence and courage to tell people what I think!
  2. Moved out, made a decision around relationship (I deserve better)
  3. Knowing what I want and going for it instead of letting life go by!
  4. Feeling more confident, trusting self more - and worrying less!
  5. New Career/Job

What limiting beliefs have I let go of (eg. about myself, life, others)?  I NO LONGER BELIEVE:

  1. I can't do it - I now have less fear of failure.
  2. I don't deserve to be happy!
  3. It's impossible to find a job!
  4. That there are things I HAVE to do.
  5. It's my job to make everyone happy. I am moving to pleasing people in a healthy way, rather than from fear.

What are my top 5 priorities in life as I now understand them?

  1. Career
  2. Creativity
  3. Me-Time
  4. Building Belief in Myself
  5. Consistency. Harmony.

What positive new beliefs do I have (eg. about myself, life, others)?  I NOW BELIEVE:

  1. I deserve to be happy.
  2. It's important to FEEL good! I am a package - it's not about how I look! (More and more I have stopped comparing myself to others).
  3. I am OK as I am!
  4. I believe in the value of my opinion and knowledge.
  5. I can deal with problems, work out a solution. Even if the worst happens (like losing a client) I ask myself, "Do I want to work with them anyway?" And I know I can handle it.

* The responses are from a variety of clients. I have amalgamated responses and removed identifying information.

How to use the Free Wrap-up Questions Form? I don't necessarily use all the questions and I will dance in the moment, changing or adding in a question as I go. Occasionally I send them the form to complete for themselves and ask them to email it back, but more often I type the client's key responses directly onto the form during the session (after checking that's OK with them) and then tidying and sending it to them electronically. This means they have a record and can stay in the flow when answering the questions.

And yes, my clients LOVE this process - eventually. Sometimes the client may be unsure about the value (or enjoyability) of a review session, but once they've got going, it's hard to get them to stop! Who wouldn't want to receive a summary of their 'wisdom' and learning? I have even had emails years later saying people have been through their coaching notes and how useful it is!

"Just because we increase the speed of information doesn’t mean we can increase the speed of decisions. Pondering, reflecting and ruminating are undervalued skills in our culture."  Dale Dauten

If you don't have a specific review or wrap-up session I can't recommend it highly enough. And if you do, we'd love to hear what you do and how you do it! So, tell us what YOU do in the comments below.

This is just one of our many coaching tools! Learn more about what coaching tools are, when to use them and how they can help in our Complete Guide to Coaching Tools here >>

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2 Comments

  1. Mwamba

    As a new student, I find myself want to use every piece of information. I therefore like the fact that you do not use every question but are directed by the situation.

    The questions as much they are about me, can also be used to help the coachee or client reflect on their progress.

    Reply
    • Emma-Louise

      Hi Mwamba, thank-you for your comment - and yes, you can use these questions for you or your coachee! Enjoy 🙂 Warmly, Emma-Louise

      Reply

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