BOOK REVIEW: "Difficult Conversations" by Douglas Stone, Bruce Patton and Sheila Heen Reading Time: less than 1 min ? "Difficult Conversations - How to discuss what matters most" by Douglas Stone, Bruce Patton, Sheila Heen In business and life we often avoid difficult conversations. Have you ever avoided: Asking... Read More...
The 5 Questions to ask when you Freeze & Don't Know What to Say Next! (with .PDF) Reading Time: 1 min 50 sec Never Get Stuck in a Coaching Session Again! It's happened to us all, especially when starting out: we freeze in a coaching session and literally can't think what to ask or say next. The great thing in... Read More...