Conflict Management

If you work with teams, Patrick Lencioni's book The Five Dysfunctions of a Team is a 'must read'. Lencioni begins by saying that the root cause, and foundational reason, for any dysfunctional team—is...

This THINK acronym and infographic helps us communicate more kindly with others. Originally the THINK acronym was created to help reduce online bullying (to be used before posting something on Social Media),...

It's holiday season, and we're all likely to be spending more time with our nearest and dearest. Which can be challenging - old issues raise their heads and new ones crop up. This month we're sharing 5...

 Gabor Mate in his book "When the Body Says No - The Cost of Hidden Stress" says, "I am greatly empowered without harming anyone if I permit myself to experience anger and to contemplate what may have...

Every time we bring more than one person together there's the potential for conflict. So against the backdrop of group and team coaching, it's likely we'll come across conflict in our work. Conflict is...

In my work as a mediator and conflict coach, what touches my heart the most is the way so many of us want a deeper connection with others, but can't seem to find it. Bronnie Ware, a palliative care...

The Assumption Iceberg Conflict in life is inevitable, whether it's how much we spend on the kids, what solution is chosen at work or returning an appliance to the store. These conflict tips - and the...

? "Difficult Conversations - How to discuss what matters most" by Douglas Stone, Bruce Patton, Sheila Heen In business and life we often avoid difficult conversations. Have you ever avoided: Asking...