BOOK REVIEW: "Difficult Conversations" by Douglas Stone, Bruce Patton and Sheila Heen Reading Time: less than 1 min ? "Difficult Conversations - How to discuss what matters most" by Douglas Stone, Bruce Patton, Sheila Heen In business and life we often avoid difficult conversations. Have you ever avoided: Asking... Read More...
What is a Cognitive Distortion? And What You Need to Know About Them! Reading Time: 3 min What is a Cognitive Distortion? A Cognitive Distortion is where we focus on particular aspects of an experience (often the 'negative' ones) and ignore or discount other aspects—thereby "distorting" our... Read More...
5 Helpful Questions to Ask When Your Client Says: I'll Try Reading Time: 2 min When a client says "I'll try", what they're really saying is they're not fully committed to the action in question... Do or do not, there is no try. Yoda (wise teacher from Star Wars movies) Just using... Read More...
