What are Softeners in Coaching? With 7 Examples Reading Time: less than 1 min In coaching, softeners are simply a few words you use just before asking a difficult question to literally 'soften the blow'. By using a softener, you're subconsciously preparing your clients for a... Read More...
5 Helpful Questions to Ask When Your Client Says: I'll Try Reading Time: 2 min When a client says "I'll try", what they're really saying is they're not fully committed to the action in question... Do or do not, there is no try. Yoda (wise teacher from Star Wars movies) Just using... Read More...
10 Easy Questions to Get a Talkative Client to the Point! | by Emma-Louise Reading Time: 2 min Every one of us has had (or has!) a client who likes to tell stories and go into great detail about what happened to whom, when, where, how. There are a number of possibilities. For example, your client... Read More...