Softeners represented by Fresh soft towels

What are Softeners in Coaching?

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In coaching, softeners are a a few words you use just before asking a difficult question to literally 'soften the blow'. By using a softener, you're subconsciously preparing your clients for a...
Two Women Talking

Fast and Furious Decision Making Exercise!

Reading Time: 1 min
This is a fun exercise to do with a client who can't make a decision. What you need: Your client and a clear goal or issue that the client wants to make a decision around. Start by explaining you're...