In coaching, softeners are a a few words you use just before asking a difficult question to literally ‘soften the blow’.

By using a softener, you’re subconsciously preparing them for a potentially difficult shift in the conversation’s energy. Using softeners is therefore a great way to maintain rapport with your clients while asking the challenging questions that are going to move them forwards.

Here are 7 softeners to get you started: I’m curious… (keeping it open and light) Just for a moment… (you won’t have to do this for long) Let’s suppose… (let’s play here) I was wondering… (keeping it Read More…